At LUXE TREAD, we aim to deliver your orders quickly, safely, and reliably.

Please read through our shipping policy to understand how we handle deliveries.

Processing Time

• All orders are processed within 1–3 business days (excluding weekends and public holidays).
  
• You will receive an email notification with tracking details once your order has been shipped.
  

Shipping Methods & Delivery Time

• Local (Singapore): Standard delivery takes approximately 2–5 business days.
  

Shipping Fees

• Shipping charges are calculated at checkout based on your location and order size.
  
• Free local shipping is available for orders above $650.
  

Delays

• Please note that unexpected delays may occur due to courier issues, customs checks, or peak seasons. We appreciate your understanding.
  

Lost or Damaged Parcels

• If your parcel is lost or arrives damaged, please contact us immediately at luxetread@hotmail.com so we can assist you with a replacement or refund.
  

Address Accuracy

• Please ensure your shipping details are correct at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by customers.