Order and Payments
Placing an Order
- Orders can be placed directly through our website, LUXE TREAD, at any time.
- Once your order is confirmed, you will receive an email with your order details and tracking information (once shipped).
- Please ensure all details (size, color, address, and contact information) are correct before confirming your order.
Payment Methods
We accept the following secure payment options:
- Credit/Debit Cards (Visa, MasterCard via Paypal)
- PayPal
- Bank Transfer / PayNow (Singapore only)
Payment Terms
- All payments must be made in full at the time of purchase.
- Orders will only be processed once payment has been successfully received.
- For bank transfers, kindly send us the transaction reference to confirm your order.
Currency
- All prices listed on our website are in Singapore Dollars (SGD) by default.
Order Modifications & Cancellations
- Once an order is placed, modifications or cancellations can only be made within 12 hours
- by contacting our support team at luxetread@hotmail.com
- After this window, the order will be processed and shipped.
Failed / Declined Payments
- If a payment fails or is declined, your order will not be processed. 'Please ensure correct details are entered or try another payment method.