Order and Payments

Placing an Order

  • Orders can be placed directly through our website, LUXE TREAD, at any time.
  • Once your order is confirmed, you will receive an email with your order details and tracking information (once shipped).
  • Please ensure all details (size, color, address, and contact information) are correct before confirming your order.

Payment Methods

We accept the following secure payment options:

  • Credit/Debit Cards (Visa, MasterCard via Paypal)
  • PayPal
  • Bank Transfer / PayNow (Singapore only)

Payment Terms

  • All payments must be made in full at the time of purchase.
  • Orders will only be processed once payment has been successfully received.
  • For bank transfers, kindly send us the transaction reference to confirm your order.

Currency

  • All prices listed on our website are in Singapore Dollars (SGD) by default.

Order Modifications & Cancellations

  • Once an order is placed, modifications or cancellations can only be made within 12 hours
  • by contacting our support team at luxetread@hotmail.com
  • After this window, the order will be processed and shipped.

Failed / Declined Payments

  • If a payment fails or is declined, your order will not be processed. 'Please ensure correct details are entered or try another payment method.